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Privacy Policy

Last updated: March 9, 2025

Introduction

HeyPochi ("we", "our", or "us") respects your privacy. This policy describes how we collect, use, and protect your information when you use our service to create and share pet pages.

Information we collect

We may collect:

  • Account information: email address, name, and password (stored securely) when you sign up.
  • Pet and page content: pet names, photos, bios, and other details you add to your pet's page.
  • Usage data: how you use the site (e.g. pages visited, actions taken) to improve our service.
  • Technical data: device type, browser, IP address, and similar data necessary for security and operation.

How we use your information

We use the information we collect to:

  • Provide, maintain, and improve HeyPochi
  • Display your pet pages as you choose (including public sharing)
  • Send you important service or account-related messages
  • Detect and prevent abuse, fraud, and security issues
  • Comply with applicable laws and enforce our terms

Sharing and disclosure

We do not sell your personal information. We may share data with:

  • Service providers who help us run the service (e.g. hosting, analytics), under strict confidentiality.
  • Others when you choose — for example, content you make public on a pet page is visible to anyone with the link.
  • Law enforcement or authorities when required by law or to protect rights and safety.

Cookies and similar technologies

We use cookies and similar technologies for authentication, preferences, and to understand how the service is used. You can control cookies through your browser settings.

Data retention and security

We retain your data for as long as your account is active or as needed to provide the service and comply with legal obligations. We use industry-standard measures to protect your data; no system is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. You can manage your account and much of your data in the app; for other requests, contact us using the details below.

Children

Our service is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, please contact us and we will take steps to delete that information.

Changes to this policy

We may update this privacy policy from time to time. We will post the updated version on this page and update the "Last updated" date. Continued use of HeyPochi after changes constitutes acceptance of the revised policy.

Contact us

If you have questions about this privacy policy or your data, please contact us at privacy@heypochi.com.